If you want to remove an active gambling block, we'll ask you to contact our customer care team first. Once you've spoken to one of our agents, there will be a 48-hour delay before you can use your card for gambling again. The block should work for things like betting shops, casinos, and online gambling. Lottery tickets bought at supermarkets, or cash withdrawals from casino ATMs won't be blocked, for example. If a transaction isn't identified as a gambling transaction, we won't be able to block it. Whenever we identify a gambling transaction, we'll automatically block it. Tap 'Gambling' and then 'Switch off gambling'.Alternatively you can speak to Dudley Council Plus or write to us at Revenue. If you want to prevent your card being used for gambling transactions, you can apply a gambling block from within the app: account claim that the VOA charges you to challenge your Council Tax band.
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